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Legal Notices: Health benefits and health insurance plans contain exclusions and limitations.

Members

To speak with someone about your Innovation Health coverage, please call the Member Services phone number on your member ID card or log in to your secure member website for more specific information about you coverage.

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Employers

Learn more about our health plans by calling your broker or sales representative. 

Producers, Consultants & Brokers

If you have questions about becoming licensed with Innovation Health visit the Licensing & Appointments page.

If you would like information about Innovation Health plans, contact your Aetna representative.

Health Care Providers

For questions regarding claims log in to Innovation Health’s Provider website – Availity®

For other questions, please call the Provider Customer Service Line at 1-888-632-3862, or contact your Aetna representative.

Click here if you are interested in learning more about Mary Washington Health Alliance.
Click here if you are interested in becoming a participating provider with Aetna.

 

Logo Requests

If you would like to request the use of the Innovation Health logo, please contact us. Remember to include your name, company name and email address. We will then send you a request form to complete.

Legal Notices & Privacy Policies

Health plans are offered and/or insured by Innovation Health Plan, Inc. (“Innovation Health”). Innovation Health® is the brand name used for products and services provided by Innovation Health Plan, Inc. Innovation Health Plan, Inc. is an affiliate of Aetna Life Insurance Company and its affiliates (Aetna). Aetna provides certain management services to Innovation Health. Aetna, CVS Pharmacy® and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

Availity® is a registered trademark of Availity, LLC.

This material is for information only and is not an offer to contract. An application must be completed to obtain coverage. Rates and benefits vary by location. Providers are independent contractors and are not agents of Innovation Health. Provider participation may change without notice.

Language Assistance Language assistance can be provided by calling the number on your member ID card. For additional language assistance: Español | 中文 | Tiếng Việt | 한국어 | Tagalog | Pусский | العربية | Kreyòl | Français | Polski | Português | Italiano | Deutsch | 日本語 | فارسی | Other Languages…