Contact Us
Members
To speak with someone about your Innovation Health coverage, please call the Member Services phone number on your member ID card or log in to your secure member website for more specific information about you coverage.
Employers
Learn more about our health plans by calling your broker or sales representative.
Producers, Consultants & Brokers
If you have questions about becoming licensed with Innovation Health visit the Licensing & Appointments page.
If you would like information about Innovation Health plans, click the button below to connect with us.
Health Care Providers
For questions regarding claims log in to Innovation Health’s Provider website – Availity®
For other questions, please call the Provider Customer Service Line at 1-888-632-3862, or click the button below to fill out the Health Care Provider Inquires form.
Health Care Provider Inquiries
Click here if you are interested in learning more about Mary Washington Health Alliance.
Click here if you are interested in becoming a participating provider with Aetna.
News Media Inquiries
For news media who would like information about Innovation Health, click the button below. Remember to include your subject matter, deadline and contact information.
For General Questions
For information about Innovation Health, please call our toll-free number at 1-855-228-0510.
Logo Requests
If you would like to request the use of the Innovation Health logo, please contact us. Remember to include your name, company name and email address. We will then send you a request form to complete.
Now that’s innovation
Innovation Health is transforming the health care journey. Through innovative programs, coordinated care, and convenient access, our health plans are personalized to fit our members’ needs. Discover how we are helping members achieve their health ambitions right in their community.
